Indication based on the "Act on Specified Commercial Transactions”
Distributor
Okayasu Rubber Co., Ltd.
Person in charge of operation
Hiroshi Oka, President and Representative Director
Location and contact information
Kusatsu Office
- Address:
Yamadera No.2 Industrial Park, 271-1 Yamadera-cho, Kusatsu-shi, Shiga 525-0042 - Tel:
077-562-7271 (Main) - Email:
okayasu.pm@okayasu-rubber.co.jp
Fees other than the product price
- Consumption tax
- Shipping fee
- Cash on delivery fee
- Shipping fee for heavy items delivered to certain areas
- Bank transfer fee if payment is by bank transfer
Payment Methods and Payment Period
- Cash on delivery (at time of delivery)
- Bank transfer (prepayment)
Returns and Exchanges
- As a general rule, we do not accept cancellations after receiving your order e-mail.
- In case of initial defects, damage or stain during delivery, or wrong products, please contact us within 7 days after the arrival of the products for exchange or return.
- Please note that we do not accept returns due to customer reasons.
Product Delivery
- Normally, the product will be delivered by courier service within 10 business days after the order e-mail arrives.
- Please note that delivery may take longer than expected if the order is incomplete, if the manufacturer is out of stock, if the product is made to order, or for other various reasons.
- If payment is made by bank transfer, the order will be shipped after confirmation of payment.